Ordering New Services
NEXTDC provides products and services for customers. Services are broadly grouped into:
- Orders – solutions tailored to facilitate the diverse needs of your service
- Professional Services – use NEXTDC technicians to assist your work or perform tasks on your behalf
- Requests – request further information about additional NEXTDC services.
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Orders |
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Primary cabling to facilitate all future rack connectivity. See Order new connectivity. |
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Connect to a carrier or other service providers. See Order new connectivity. |
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Request authorisation to run cable outside your own rack space. |
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Connect between NEXTDC sites in the same metropolitan area. See Order new connectivity. |
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Request to decommission your existing connectivity service. See Decommission connectivity. |
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Access your spaces when you please, without access requests. See Request an IDAC. |
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Internet |
On-demand, secure and highly reliable rack Internet access. |
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Carbon Neutral – NEXTneutral |
Completely offset any emissions created by your equipment. |
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Static Transfer Switches (STS) |
Connect single corded equipment to both A and B feeds in a STS. |
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Storage Lockers |
Additional storage outside the Data Hall (e.g. for documents, tools, etc.). |
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Rack Accessories |
Order extra items to help optimise your rack installation. |
Click a link to follow specific instructions or Create a new General Service Request.
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Professional Services |
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Book remote assistance from a NEXTDC facility staff member. See Request Remote Hands assistance. |
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Install & Uninstall Equipment |
Book a NEXTDC technician to manage your hardware. |
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Book NEXTDC assistance with unpacking/moving a delivery. |
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Book a NEXTDC technician to run cabling in your rack. |
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On-Site Assistance |
Book assistance from a NEXTDC technician with your onsite work. |
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Rack Audits |
Request a NEXTDC technician to physically inspect your rack. |
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Labelling |
Request professional device and rack labelling. |
Click a link to follow specific instructions or Create a new General Service Request.
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Requests |
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Rack services |
Request additional colocation services. |
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Mission Critical Space (MCX) |
Request information about MCX for your mission critical teams. |
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AXON services |
On-demand access to hyperscale clouds and partner ecosystems. |
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Rooftop space |
Request roofspace rental to install your devices (e.g. antennas for non-terrestrial based communications, GPS or satellite-based timing solutions, etc.). |
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eWaste disposal |
Request secure disposal of unused equipment. |
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Extended reach connectivity |
Request connectivity to sites beyond the Data Centres. |
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Carrier frame space |
Request space in NEXTDC Interconnect Room (IR) Carrier Frames. |
Click a link to follow specific instructions or Create a new General Service Request.