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What are deliveries?


ONEDC helps you coordinate and schedule an incoming deliveries, collections and optional temporary secure storage at a NEXTDC facility by booking a delivery or pickup. Options include:

To NEXTDC

  • Incoming courier delivery
  • Incoming self-delivery

From NEXTDC

  • Outgoing courier pick up
  • Outgoing self-dispatch

DELIVERY RULES:

  • All deliveries must comply with NEXTDC’s packing requirements.
  • All incoming deliveries and outgoing pick-ups must be pre-booked in advance using ONEDC.
  • NEXTDC does not organise courier pickups on behalf of customers.
  • NEXTDC will only accept deliveries that have an approved delivery request.
  • Unscheduled deliveries may be rejected and will not be permitted access into the facility for unloading.
  • Approved deliveries can be securely stored for up to 30 days at no charge.
  • All vehicles must be removed from the loading dock area immediately following unloading / loading.
  • Goods must be unpacked in the designated area.
  • Users must place all rubbish and empty pallets in the rubbish disposal room which is provided at no charge.
  • NEXTDC may charge a Remote Hands rubbish removal fee to dispose of rubbish or packaging left in the data halls, corridors or any other area outside the rubbish disposal room.
WARNING! Deliveries must not contain:
    • Explosives
    • Flammable substances
    • Dangerous chemicals
    • Toxic substances
    • Magnetised materials
  • NEXTDC may, at its discretion, reject deliveries based on concern for the health and safety of its employees. To be accepted, deliveries must be in a condition that allows for safe movement and storage without risk of damage to the contents or injury to NEXTDC staff.