What are IDACs?

NEXTDC issues Identity and Access Cards (IDACs) that enable access in data centres. IDACs combine a photo identity card and an electronic access card to manage:

Building access control, and
Rack access control,

To obtain an IDAC, you must read the Facility Rules and complete a site induction before being issued with an IDAC when you are positively identified onsite using government issued forms of identification.

A single IDAC can provide access to multiple NEXTDC facilities with all NEXTDC facilities operating on a standardised system. NEXTDC issues the initial IDAC to a user for a specific facility. NEXTDC adds additional access for other facilities to the IDAC after users complete the facility-specific induction.

IDACS can be:

Permanent IDACS – that are personalised to an individual and the IDAC remains valid until decommissioned
Temporary IDACS – where the user has not requested a permanent IDAC. Temporary IDACs are issued to the individual for the time they are on-site.

NEXTDC provides an initial allocation of complementary IDACs for each customer. Additional IDACs are available at a small monthly charge which is shown ONEDC when you request an IDAC.

NEXTDC offers the following types of IDACs:

IDAC type	Description	Request process	Permanent IDAC	Temporary IDAC
Customer IDAC	For staff in your organisation who will be accessing the facility regularly. These people are required to complete an onsite induction at each location you have a presence (that they will be visiting) before being issued with a customer IDAC. The IDAC will contain all necessary access rights	Requested by customer administrators.	Yes	No
Guest IDAC	Guests are individuals who have not completed a site induction and must be always escorted by an inducted person. For customers that are unable to escort guests, NEXTDC offers guides via Remote Hands requests.	Requested by customer administrators.	No	Yes
Contractor IDAC	Suitable for third-party contractors who will regularly access NEXTDC facilities. Contractors must complete a NEXTDC site induction before being issued with an IDAC. Contractor visits must be booked in advance through ONEDC or by contacting the Customer Experience team.	Requested by customer administrators.	No	Yes

For example, if an individual with a contractor IDAC requests a 3-day window to attend a NEXTDC facility, NEXTDC will issue a temporary contractor IDAC on the first day. The contractor returns the IDAC each day when exiting the facility. NEXTDC issues a separate IDAC each day when the contractor re-enters the facility.