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What are facility access requests?

Only authorised persons can enter a NEXTDC facility. If you have a permanent IDAC card you can access the facility for authorised areas on a 24 x 7 x 365 basis.

You must submit an access request for visitors who do not have a permanent IDAC card.

IMPORTANT! All visitors must be escorted by a permanent IDAC holder from your tenancy or you can request a NEXTDC escort via Remote Hands.

Facility access requests are used to book visitor access, inductions, and facility resources (including parking, meeting rooms and staging rooms).

IMPORTANT: All persons wishing to enter a NEXTDC facility must:

  • Complete an induction prior to being granted unescorted access
  • Wear and display a NEXTDC issued Identity Access Card (IDAC).
  • Comply with the Facility Rules wearing flat enclosed shoes.
  • Only enter and leave the NEXTDC facility via the front entrance (except during an emergency evacuation).

ONEDC offers the following types of facility access for parties that do not have a permanent IDAC:

Access Types

Additional information is available in Front of House Access, Accessing my own space – escorted access, Accessing my own space – unescorted access, Potentially performing hazardous work and Running a cable outside my space.