What is a user account profile?

User account profiles store information about users including contact information, authentication mechanisms, induction, IDAC and access information, whether the user can access the ONEDC Portal,

In ONEDC, your username is your email address and must be:

A company email address (e.g. john@mycompany.com) and not from a generic email service such as Gmail, Yahoo etc.
Individual and unique to you (e.g. john@mycompany.com not accounts@mycompany.com).
Accessible only by you.
Registered with Azure AD or Office 365. If this is not the case, ONEDC will prompt you to register on your first log in.

Your customer administrator will invite users to access ONEDC and will set the required permissions and group membership for each user. You must accept the ONEDC accuser account invitation to setup your account.

NOTE: If you have access to multiple tenancies, you may be able to access the ONEDC Portal for one tenancy, but not for another. Contact your customer administrator for any access issues.

The User Profile has the following areas:

Area	Description
Details	Contact information for the user. You can update user details by clicking the paper and pencil icon.
Authentication	Shows: Authentication method - how ONEDC will validate you as a user Multi-Factor Authentication (MFA) status – whether your account requires an additional one-time password to access ONEDC. Change password – change your password (where applicable)
Inductions	List of current, new and expired inductions. You can also show current and scheduled inductions (inc. request inductions)
Administrators	Administrators are users with permissions to manage users and data centre infrastructure. They are listed here to enable you to request permissions where required.
Chosen Language	ONEDC uses the selected language. To show information using a different language, you can set the default language.
IDAC Details	Identity and Access Card (IDAC) information. Shows the current IDAC and request an IDAC.
Access Overview	Shows all your permissions and access: Groups you are a member of Permissions to access information and perform activities for your account Rack access summary; and Service Advisory Notifications (SANs) you will receive. To promote a user to be a customer administrator, another administrator can add the user to the Administrators group.