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Getting started as a new organisation

To use ONEDC, every individual needs an account also known as a “user profile”.
In ONEDC, your organisation is called a “tenant” and is managed by an initial “customer administrator”.

The first time you engage with NEXTDC we will contact you to schedule an initial 1:1 on-boarding session and setup the initial customer administrator. Once setup, the initial customer administrator can add new users and control access to information and activities via user groups and permissions.

When your account is setup, you can submit requests for products and services, manage your networks, add devices and setup your rack colocation environment and order connectivity.

The process for setting up your organisation and adding the initial customer administrator is:

  1. NEXTDC will setup your organisation as a new tenant.
  2. NEXTDC will send an initial invitation to your delegated customer administrator.
  3. The customer administrator must accept ONEDC user account invitation.
  4. All users need an account. Once the initial customer administrator account is setup, they can add new users.
  5. All new users will receive an invitation email that guides them through the setup process. Each user must accept their ONEDC account invitation.
  6. Setup Multi-Factor Authentication (MFA) for your account.